Service – the basis for a good partnership
As an internationally active company, Optris puts great imprtance to a comprehensive assistance of our customers. This does not only include the counceling on infrared technology and the latest products, but also the ongoing exchange of experience with our customers. Thus, we can secure a sustainable success for the company as well as offering you infrared measuring devices, that are perfectly suited for your individual measuring purposes.
Customer focus and extensive service features are of great importance to chieve the set service goals. The Optris service center is open from Monday to Friday 8.00 am to 6.00 pm with the exception of national bank holidays. All our application eningeers have an excellent education as well as extensive experience covering our product range and various applications.
Information regarding your orders, products, return consignments as well as repair and calibration can be checked with our Service Center as well.
For international on site visits, we cooperate with multiple distributors all over the world.
Our Service takes immediate care of defects and issues with our measuring technology, thus sparing you expensive disruptions of the production process.
Contact for Advice and Sales Worldwide
We offer comprehensive advice for your individual applications
Our experienced application engineers ensure competent and reliable customer service in the field. In addition, Optris works closely with numerous distribution partners worldwide.